What's new at Loot
New features, new gear, no treasure maps required. Here's what we've shipped for your business.
Get an email whenever we ship something new. No spam, unsubscribe any time.
Our new website is live
We rebuilt getloot.com from the ground up: a cleaner structure, faster pages, and a clearer path from homepage to application — plus a brand refresh that finally looks like us.
Request a review on a paused account, right from the portal
If your account access has been paused, you can now request a review directly from the customer portal instead of waiting on a call.
Download your account statements anytime
Revenue-based funding customers can now download their account statements straight from the customer portal, whenever they need them.
Blackbeard now greets you on our website
Blackbeard, our AI assistant, got a spot right on getloot.com to answer quick questions about Loot and how our funding works, any time of day.
Automatic payment relief when you need it
We rolled out automation that proactively offers a reduced payment to customers who need it — so help arrives before you have to ask for it.
Two-factor authentication for every account
We rolled out two-factor sign-in across all customer accounts, with the option to choose which phone number receives your code — an extra layer of protection at no extra effort.
Meet Blackbeard, our AI chat assistant
Blackbeard started answering customer questions live, right inside the customer portal — available around the clock, with a smooth handoff to a real person on our team whenever you need one.
More flexible payment options
Choose the payment option that fits your business: Loot funding is now available on 4, 5, or 6-month lengths.
Choose a bi-weekly payment schedule
Payments don't have to follow the calendar the same way every time. Customers can now choose a bi-weekly schedule that fits their cash flow.
Refer a business, earn a $100 gift card
Know another business owner who could use fast, flexible funding? Refer them from your Loot account and earn a gift card for every successful referral — submit up to 10 at a time, with no limit on how many you send.
Request a payment date change, without picking up the phone
Missed a payment or just need a little breathing room? Request a payment date change directly from your customer portal, reduce your payment by up to 50%, and we'll confirm your new schedule by email — no calls needed.
No Small Jobs: share your story, waive your fee
We launched a new spotlight series celebrating the small businesses that keep their communities running. Customers featured in a No Small Jobs story get the fee waived on their next draw — our thank-you for sharing it.
Request an early payoff or make a payment, right in the portal
No more emailing in for a payoff letter. Customers can now request an early payoff or make a payment directly inside the customer portal, start to finish.
A free gift for our most loyal customers
Repay half of your first draw on time, and we'll send a free piece of Loot merch your way — a small thank-you for the customers who keep coming back.
Create your own pirate
A little personality for your profile: customers can now build a custom pirate avatar right inside the Loot mobile app. Pick your look, fly your colors, and make the account yours.
A fresh new look for the mobile app
We redesigned the Home screen and draw flow in the Loot mobile app for a cleaner, easier experience from open to draw.
Pay by card
You can now make a payment by card, right alongside the existing bank transfer option — whatever's easiest for you.
Pay off individual draws, whenever you want
Have multiple draws open? Customers can now pay off individual draws on their own schedule, instead of waiting to clear the whole balance at once.
A cleaner, clearer customer portal
We rebuilt the customer portal home screen: a redesigned account snapshot gives you a quick, at-a-glance read on where you stand, with simpler icons throughout and your early-pay savings front and center.
Draw your full approved amount from day one
We removed the cap that limited your first draw to half your approved amount. Approved customers can now access their full amount right away.
The Loot app is live on iOS and Android
Loot is now available as a native app on the App Store and Google Play — apply, draw, and manage your account from your phone.
Sign in with Apple
One tap, no new password to remember. Customers can now log in to the Loot mobile app with Sign in with Apple, for a faster and more secure way to access their account.
Instant funding, in minutes
Need funds now? Customers can choose to receive their draw within minutes via real-time payments, for a small fee — instead of waiting on a standard transfer.
AI voice agents join the team
We introduced AI voice agents that can call or be reached by customers for quick support — answering questions and helping customers stay on track, day or night.
Loot funding now reaches more small businesses
We introduced a new funding structure that lets us serve business owners in additional states — same fast, cash-flow-based approach, just more places to use it.
A brand new customer portal
We launched a completely new customer portal: a single home for managing your account, tracking your balance, and requesting a draw.
Save more with our early-pay discount
Pay off your outstanding fees early and we'll cut what you owe by 50%. The discount — and your exact savings — is visible right in the customer portal before you commit.
Check your T-Score, free
We launched T-Score: a free score that reflects your business's financial health, built from your real cash flow rather than a traditional bureau file — plus tips on how to improve it over time.
Frequently asked questions
Product announcements are our running log of everything we ship — new features in the customer portal and mobile app, payment and funding updates, security improvements, and company news. Each entry is dated so you can see exactly when it launched.
We ship continuously and post updates as they go live, so this page usually gains new entries every month. The newest announcements appear at the top, with older releases grouped by month and year.
Customer portal and website updates are applied automatically — there is nothing to install. For the Loot mobile app on iOS and Android, keep automatic updates turned on or update from the App Store or Google Play to get the latest release.
Subscribe using the form on this page and we will email you when we release something new. You can also check back here anytime for the full history of Loot product announcements.
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